Your Chewy account quietly runs on autopilot: saved card, recurring Autoship orders, your address and your pets’ details all in one place. That convenience is exactly what makes the login worth guarding. Our GetMyPassword team explains how to change your Chewy password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at chewy.com or in the Chewy app.
- Open your Account, then settings or profile.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your Chewy account.
Reset a forgotten password
On the sign-in page choose Forgot password? and enter your email. Chewy sends a reset link; open it and create a new password. Keep your email account secure, because anyone who controls it can reset your Chewy login as well.
Protect Autoship and your card
Because Autoship places repeat orders on your saved card automatically, a hijacked account can quietly ship and charge in your name. Turn on any two-step verification Chewy offers, and watch for phishing: emails about an “Autoship problem,” an “order issue” or a “payment update,” pushing you to log in through a link, are a common trick. Open the site or app yourself instead of tapping the link.
A recurring-order account is a card that pays on a schedule, so a quiet break-in can run for a while unnoticed. A unique password and a wary eye on “Autoship” emails keep it firmly yours.
Lock it down with a generated password
Create a long, random password for Chewy with our password generator and keep it in a password manager. With two-step verification and the habit of never logging in through email links, your Autoship, orders and card stay protected.
Frequently asked questions
How do I change my Chewy password?
Sign in at chewy.com or in the app, open your Account and settings, select change password, enter your current password and a strong new one, then save.
How do I reset my Chewy password if I forgot it?
On the sign-in page choose “Forgot password?” and enter your email. Chewy sends a reset link to create a new password. Keep your email account secure, since it controls the reset.
How do I keep my Chewy account safe?
Use a unique, strong password, turn on any two-step verification offered, secure your email, and never log in through links in emails about Autoship, orders or payment updates — open the site or app yourself.