Your GameStop account holds your PowerUp Rewards, your order history, any trade credit and a saved card. To a thief that is points to drain and a card to use, so the login is worth protecting. Our GetMyPassword team explains how to change your GameStop password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at gamestop.com or in the GameStop app.
- Open your Account, then settings or profile.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your GameStop account.
Reset a forgotten password
On the sign-in page choose Forgot password? and enter your email. GameStop sends a reset link; open it and create a new password. Keep your email account secure, because anyone who controls it can reset your store login as well.
Protect your rewards and trade credit
Your account can hold PowerUp Rewards points, trade credit and a saved card, all of which are targets. Turn on any two-step verification GameStop offers, and watch for phishing: emails about a “reward expiring,” an “order problem” or a “trade-in payout,” pushing you to log in through a link, are a common trick. Open the site or app yourself instead of tapping the link.
Rewards points and trade credit spend like money, so a hijacked gaming account is a real payday for a thief. A unique password and a wary eye on “reward” emails keep them yours.
Lock it down with a generated password
Create a long, random password for GameStop with our password generator and keep it in a password manager. With two-step verification and the habit of never logging in through email links, your rewards, trade credit and card stay protected.
Frequently asked questions
How do I change my GameStop password?
Sign in at gamestop.com or in the app, open your Account and settings, select change password, enter your current password and a strong new one, then save.
How do I reset my GameStop password if I forgot it?
On the sign-in page choose “Forgot password?” and enter your email. GameStop sends a reset link to create a new password. Keep your email account secure, since it controls the reset.
How do I keep my GameStop account safe?
Use a unique, strong password, turn on any two-step verification offered, secure your email, and never log in through links in emails about rewards, orders or trade-in payouts — open the site or app yourself.