JOANN is the crafting and fabric staple, and your account ties together your orders, coupons, rewards and a saved card. Those rewards and stored payment make the account worth protecting. Our GetMyPassword team explains how to change your JOANN password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at joann.com or in the JOANN app.
- Open your account, then account settings or profile.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your JOANN account and your saved card.
Reset a forgotten password
On the sign-in screen choose Forgot password? and enter the email on your account. JOANN sends a reset link; open it and create a new password. Keep your email account secure, because whoever controls it can reset your JOANN login as well.
Protect your coupons and saved card
Coupons, rewards and a saved card are exactly what a thief wants, since they convert to free products or fraudulent orders. Turn on any two-step verification JOANN offers, and watch for phishing: emails about an “exclusive coupon,” a “rewards balance,” or an “order problem,” all pushing you to log in through a link, are common bait. Open the app or type the address yourself, and check your real coupons and orders there rather than trusting an alert in a message.
Coupons and a saved card are small-looking things that add up to real value for a thief. Open the app yourself rather than chasing an “exclusive offer” email, and the bait has nothing to catch.
Lock it down with a generated password
Create a long, random password for JOANN with our password generator and keep it in a password manager. With two-step verification and the habit of never logging in through email links, your orders, coupons and saved card stay protected.
Frequently asked questions
How do I change my JOANN password?
Sign in at joann.com or in the app, open your account and account settings, select change password, enter your current password and a strong new one, then save.
How do I reset my JOANN password if I forgot it?
On the sign-in screen choose “Forgot password?” and enter the email on your account. JOANN sends a reset link to create a new password. Keep your email account secure, since it controls the reset.
How do I keep my JOANN account safe?
Use a unique, strong password, turn on any two-step verification offered, secure your email, and never log in through links in “coupon” or “rewards” emails — open the app yourself and check your real coupons and orders there.