Your Macy’s account holds your orders, your Star Rewards and a saved card and address — and if you carry a Macy’s card, a credit line too. That makes the login worth guarding. Our GetMyPassword team explains how to change your Macy’s password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at macys.com or in the Macy’s app.
- Open your Account, then profile or settings.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your Macy’s account.
Reset a forgotten password
On the sign-in page choose Forgot password? and enter your email. Macy’s sends a reset link; open it and create a new password. Keep your email account secure, because anyone who controls it can reset your store login as well.
Protect your rewards and card
Your account can hold Star Rewards, a saved card and, with a Macy’s credit card, a line of credit — all worth protecting. Turn on any two-step verification Macy’s offers, and watch for phishing: emails about an “order problem,” a “rewards balance” or a “card statement,” pushing you to log in through a link, are a common trick. Open the site or app yourself instead of tapping the link.
A store account with a saved card and a store credit line is a wallet a thief would love. A unique password and a wary eye on “statement” and “order” emails keep it shut.
Lock it down with a generated password
Create a long, random password for Macy’s with our password generator and keep it in a password manager. With two-step verification and the habit of never logging in through email links, your orders, rewards and card stay protected.
Frequently asked questions
How do I change my Macy’s password?
Sign in at macys.com or in the app, open your Account and profile or settings, select change password, enter your current password and a strong new one, then save.
How do I reset my Macy’s password if I forgot it?
On the sign-in page choose “Forgot password?” and enter your email. Macy’s sends a reset link to create a new password. Keep your email account secure, since it controls the reset.
How do I keep my Macy’s account safe?
Use a unique, strong password, turn on any two-step verification offered, secure your email, and never log in through links in emails about orders, rewards or card statements — open the site or app yourself.