Your Nordstrom account ties together your orders, your Nordy Club rewards and a saved card and address — and with a Nordstrom card, a line of credit too. That mix is worth a thief’s attention, so it is worth your protection. Our GetMyPassword team explains how to change your Nordstrom password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at nordstrom.com or in the Nordstrom app.
- Open your Account, then settings or profile.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your Nordstrom account.
Reset a forgotten password
On the sign-in page choose Forgot password? and enter your email. Nordstrom sends a reset link; open it and create a new password. Keep your email account secure, because anyone who controls it can reset your store login as well.
Protect your rewards and card
Your account can hold Nordy Club rewards and a saved card, and a Nordstrom card adds a credit line — all worth protecting. Turn on any two-step verification Nordstrom offers, and watch for phishing: emails about an “order problem,” a “rewards balance” or a “card statement,” pushing you to log in through a link, are a common trick. Open the site or app yourself instead of tapping the link.
A store account with a saved card and a store credit line is a wallet a thief would happily empty. A unique password and a wary eye on “order” and “statement” emails keep it shut.
Lock it down with a generated password
Create a long, random password for Nordstrom with our password generator and keep it in a password manager. With two-step verification and the habit of never logging in through email links, your orders, rewards and card stay protected.
Frequently asked questions
How do I change my Nordstrom password?
Sign in at nordstrom.com or in the app, open your Account and settings, select change password, enter your current password and a strong new one, then save.
How do I reset my Nordstrom password if I forgot it?
On the sign-in page choose “Forgot password?” and enter your email. Nordstrom sends a reset link to create a new password. Keep your email account secure, since it controls the reset.
How do I keep my Nordstrom account safe?
Use a unique, strong password, turn on any two-step verification offered, secure your email, and never log in through links in emails about orders, rewards or card statements — open the site or app yourself.