Nordstrom Rack is the off-price home of Nordstrom, with its own site, app and account separate from the main store. Your Nordstrom Rack account ties together your orders, your rewards, your addresses and a saved card. Rewards and stored payment make it worth protecting. Our GetMyPassword team explains how to change your Nordstrom Rack password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at nordstromrack.com or in the Nordstrom Rack app.
- Open your account, then account settings or profile.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else — including a different one from your main Nordstrom login — so a leak elsewhere cannot open your Nordstrom Rack account and your saved card.
Reset a forgotten password
On the sign-in screen choose Forgot password? and enter the email on your account. Nordstrom Rack sends a reset link; open it and create a new password. Keep your email account secure, because whoever controls it can reset your Nordstrom Rack login as well.
Protect your rewards and saved card
Your rewards and a saved card are exactly what a thief wants, since both convert to free merchandise or fraudulent orders. Turn on any two-step verification Nordstrom Rack offers, and watch for phishing: emails about a “rewards balance,” a “clear the rack” deal, or an “order problem,” all pushing you to log in through a link, are common bait. Open the app or type the address yourself, and check your real rewards and orders there rather than trusting an alert in a message.
A separate store deserves a separate password. Open the app yourself rather than chasing a “clearance deal” link, and a fake login page never gets your credentials.
Lock it down with a generated password
Create a long, random password for Nordstrom Rack with our password generator and keep it in a password manager. With two-step verification and the habit of never logging in through email links, your orders, rewards and saved card stay protected.
Frequently asked questions
How do I change my Nordstrom Rack password?
Sign in at nordstromrack.com or in the app, open your account and account settings, select change password, enter your current password and a strong new one, then save.
Is Nordstrom Rack the same account as Nordstrom?
Nordstrom Rack has its own site and app, so treat its login as a separate account. Use a different, unique password from your main Nordstrom account so a leak on one cannot open the other.
How do I keep my Nordstrom Rack account safe?
Use a unique, strong password, turn on any two-step verification offered, secure your email, and never log in through links in “rewards” or “deal” emails — open the app yourself and check your real rewards and orders there.