Petco keeps your orders, your pet’s profile, a repeat-delivery schedule and a saved card all in one account, plus loyalty rewards that add up over time. Repeat-delivery and stored payment make it worth protecting. Our GetMyPassword team explains how to change your Petco password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at petco.com or in the Petco app.
- Open your account, then account settings or profile.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your Petco account and your saved card.
Reset a forgotten password
On the sign-in screen choose Forgot password? and enter the email on your account. Petco sends a reset link; open it and create a new password. Keep your email account secure, because whoever controls it can reset your Petco login as well.
Mind repeat delivery and rewards
A repeat-delivery account quietly charges your card on a schedule, so a thief who gets in can change the address and let your own subscription ship to them. Turn on any two-step verification Petco offers, and watch for phishing: emails about an “order problem,” a “rewards balance,” or a “delivery update,” all pushing you to log in through a link, are common bait. Open the app or type the address yourself, and review your delivery address and rewards there rather than through a link.
A recurring delivery is convenient precisely because it runs on its own. Make sure only you can change where it ships — that is what a strong password and two-step verification protect.
Lock it down with a generated password
Create a long, random password for Petco with our password generator and keep it in a password manager. With two-step verification and the habit of never logging in through email links, your orders, repeat deliveries and saved card stay protected.
Frequently asked questions
How do I change my Petco password?
Sign in at petco.com or in the app, open your account and account settings, select change password, enter your current password and a strong new one, then save.
How do I reset my Petco password if I forgot it?
On the sign-in screen choose “Forgot password?” and enter the email on your account. Petco sends a reset link to create a new password. Keep your email account secure, since it controls the reset.
How do I keep my Petco account safe?
Use a unique, strong password, turn on any two-step verification offered, secure your email, and review your delivery address and rewards directly in the app rather than through email links — so no one can reroute your repeat deliveries.