Rakuten pays you cash back for shopping you already do, which means your account is linked to your spending, your email and a payout method like a bank account or PayPal. That connection to real money makes it worth protecting. Our GetMyPassword team explains how to change your Rakuten password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at rakuten.com or in the Rakuten app.
- Open your account, then account settings.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your Rakuten account and redirect your cash back.
Reset a forgotten password
On the sign-in screen choose Forgot password? and enter the email on your account. Rakuten sends a reset link; open it and create a new password. Keep your email account secure, because whoever controls it can reset your Rakuten login as well.
Protect where your cash back goes
The real prize in a rewards account is the payout. If a thief gets in, they can change the linked PayPal or bank details and quietly reroute your cash back to themselves. Turn on any two-step verification Rakuten offers, and watch for phishing: emails about a “big bonus,” a “payment on hold,” or a “verify your account” warning, all pushing you to log in through a link, are common bait. Open the app or type the address yourself, and check your payout settings directly rather than trusting a link.
In a cash-back account, the money lives in the payout settings. Guarding the login — and watching who can change where the money goes — is what keeps your rewards yours.
Lock it down with a generated password
Create a long, random password for Rakuten with our password generator and keep it in a password manager. With two-step verification and the habit of never logging in through email links, your account and your cash-back payouts stay protected.
Frequently asked questions
How do I change my Rakuten password?
Sign in at rakuten.com or in the app, open your account and account settings, select change password, enter your current password and a strong new one, then save.
How do I reset my Rakuten password if I forgot it?
On the sign-in screen choose “Forgot password?” and enter the email on your account. Rakuten sends a reset link to create a new password. Keep your email account secure, since it controls the reset.
How do I keep my Rakuten cash back safe?
Use a unique, strong password, turn on any two-step verification offered, secure your email, and check your payout settings directly in the app rather than through email links — so no one can reroute your cash back.