Sephora keeps your orders, your Beauty Insider points, saved addresses and a payment method in one account, and those loyalty points carry real value. Stored payment and rewards make the account worth protecting. Our GetMyPassword team explains how to change your Sephora password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at sephora.com or in the Sephora app.
- Open your account, then account settings or profile.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your Sephora account and your saved card.
Reset a forgotten password
On the sign-in screen choose Forgot password? and enter the email on your account. Sephora sends a reset link; open it and create a new password. Keep your email account secure, because whoever controls it can reset your Sephora login as well.
Protect your points and saved card
Beauty Insider points redeem for products and rewards, so a thief who gets in can drain them or shop on your saved card. Turn on any two-step verification Sephora offers, and watch for phishing: emails about a “points bonus,” a “free gift,” or an “order problem,” all pushing you to log in through a link, are common bait. Open the app or type the address yourself, and check your real points and orders there rather than trusting an alert in a message.
Reward points and a saved card are as good as cash to a thief. A “claim your points bonus” email is usually fishing for the login that lets someone else spend them.
Lock it down with a generated password
Create a long, random password for Sephora with our password generator and keep it in a password manager. With two-step verification and the habit of never logging in through email links, your orders, points and saved card stay protected.
Frequently asked questions
How do I change my Sephora password?
Sign in at sephora.com or in the app, open your account and account settings, select change password, enter your current password and a strong new one, then save.
How do I reset my Sephora password if I forgot it?
On the sign-in screen choose “Forgot password?” and enter the email on your account. Sephora sends a reset link to create a new password. Keep your email account secure, since it controls the reset.
How do I keep my Sephora account safe?
Use a unique, strong password, turn on any two-step verification offered, secure your email, and never log in through links in “points” or “free gift” emails — open the app yourself and check your real points and orders there.