Temu’s low prices turned it into one of the most-installed shopping apps almost overnight, and with that growth came a flood of fake “Temu” emails and texts. Your account holds your orders, your address and a saved card, so it is worth locking down. Our GetMyPassword team explains how to change your Temu password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at temu.com or in the Temu app.
- Open Your account, then settings or security.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your Temu account and your saved address.
Reset a forgotten password
On the sign-in screen choose Forgot password? and enter the email or phone number on your account. Temu sends a code or reset link; use it to set a new password. Keep your email and phone secure, because whoever controls them controls the reset.
Watch for fake Temu messages
Temu’s popularity makes it a favorite disguise for scammers. Be wary of emails and texts promising a “free gift,” a “refund,” a “prize wheel” or warning of an “order problem,” all pushing you to tap a link and log in. That link often leads to a fake login page built to steal your password. Open the app or type the address yourself rather than trusting a link, and never enter your password on a page you reached from a message.
A “spin to win” or “your package is held” text in Temu’s name is betting on your curiosity. The prize is bait; the login page behind it is the trap.
Lock it down with a generated password
Create a long, random password for Temu with our password generator and store it in a password manager. Turn on two-step verification if it is offered, keep your email secure, and your orders, address and card stay protected even when fake Temu messages land in your inbox.
Frequently asked questions
How do I change my Temu password?
Sign in at temu.com or in the app, open Your account and settings, select change password, enter your current password and a strong new one, then save.
How do I reset my Temu password if I forgot it?
On the sign-in screen choose “Forgot password?” and enter the email or phone on your account. Temu sends a code or reset link to set a new password. Keep your email and phone secure, since they control the reset.
Are those “free gift” Temu messages real?
Usually not. Scammers use Temu’s name in “free gift,” “refund” and “prize” messages to lure you to a fake login page. Do not tap the link — open the app yourself and never enter your password on a page reached from a message.