ThredUp turns secondhand clothes into an online thrift store, and your account holds your orders, your payouts from items you send in, and a saved payment method. That mix of shopping and money owed to you makes the account worth guarding. Our GetMyPassword team explains how to change your ThredUp password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at thredup.com or in the ThredUp app.
- Open your account, then settings.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your ThredUp account and your balance.
Reset a forgotten password
On the sign-in screen choose Forgot password? and enter the email on your account. ThredUp sends a reset link; open it and create a new password. Keep your email account secure, because whoever controls it can reset your ThredUp login as well.
Protect your credit and payouts
Your account can hold shopping credit and cash-out balances from clothes you sent in, which a thief could spend or redirect. Turn on any two-step verification ThredUp offers, and watch for phishing: emails about an “order problem,” a “payout ready,” or a “credit expiring,” all pushing you to log in through a link, are common bait. Open the app or type the address yourself, and check your real credit and payout settings there rather than trusting a link.
Store credit and a pending payout spend just like cash. A “your credit expires today” email is usually fishing for the login that lets someone else cash it out.
Lock it down with a generated password
Create a long, random password for ThredUp with our password generator and keep it in a password manager. With two-step verification and the habit of never logging in through email links, your orders, credit and payouts stay protected.
Frequently asked questions
How do I change my ThredUp password?
Sign in at thredup.com or in the app, open your account and settings, select change password, enter your current password and a strong new one, then save.
How do I reset my ThredUp password if I forgot it?
On the sign-in screen choose “Forgot password?” and enter the email on your account. ThredUp sends a reset link to create a new password. Keep your email account secure, since it controls the reset.
How do I keep my ThredUp account safe?
Use a unique, strong password, turn on any two-step verification offered, secure your email, and never log in through links in “payout” or “credit expiring” emails — open the app yourself and check your real balances there.