Urban Outfitters ties your orders, your UO Rewards, your addresses and a saved card to one account. Rewards and stored payment make the account worth protecting. Our GetMyPassword team explains how to change your Urban Outfitters password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at urbanoutfitters.com or in the Urban Outfitters app.
- Open your account, then account settings or profile.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your Urban Outfitters account and your saved card.
Reset a forgotten password
On the sign-in screen choose Forgot password? and enter the email on your account. Urban Outfitters sends a reset link; open it and create a new password. Keep your email account secure, because whoever controls it can reset your Urban Outfitters login as well.
Protect your rewards and saved card
UO Rewards and a saved card are exactly what a thief wants, since both convert to free merchandise or fraudulent orders. Turn on any two-step verification Urban Outfitters offers, and watch for phishing: emails about a “rewards balance,” a “drop” or “exclusive deal,” or an “order problem,” all pushing you to log in through a link, are common bait. Open the app or type the address yourself, and check your real rewards and orders there rather than trusting an alert in a message.
An “exclusive drop, log in now” email is built to rush you past your judgment. Open the app yourself instead, and a fake login page never gets the chance to take your password.
Lock it down with a generated password
Create a long, random password for Urban Outfitters with our password generator and keep it in a password manager. With two-step verification and the habit of never logging in through email links, your orders, rewards and saved card stay protected.
Frequently asked questions
How do I change my Urban Outfitters password?
Sign in at urbanoutfitters.com or in the app, open your account and account settings, select change password, enter your current password and a strong new one, then save.
How do I reset my Urban Outfitters password if I forgot it?
On the sign-in screen choose “Forgot password?” and enter the email on your account. Urban Outfitters sends a reset link to create a new password. Keep your email account secure, since it controls the reset.
How do I keep my Urban Outfitters account safe?
Use a unique, strong password, turn on any two-step verification offered, secure your email, and never log in through links in “rewards” or “drop” emails — open the app yourself and check your real rewards and orders there.