Few logins are as worth protecting as your PayPal — it sits directly on top of your bank account and cards. So being locked out is stressful, but the reset is quick as long as you can reach your email. We at GetMyPassword walk you through resetting a forgotten PayPal password, recovering your account when you’ve forgotten the email too, and the security steps that keep your money safe afterwards.
Reset your PayPal password
- Go to PayPal, click Log In, then Forgot password?
- Enter the email address linked to your account and click Next.
- Complete the security check PayPal shows.
- Open the reset email, follow the link and create a new password.
The steps are the same in the PayPal app — tap Forgot password? and enter your registered email. If the email doesn’t arrive, check your spam folder before requesting another.
Forgot your email address too?
It happens, especially with an account you haven’t touched in years. On the reset screen choose Forgot password, then Forgot your email, and PayPal lets you enter up to three possible email addresses. If one matches your account, you’ll be guided through to reset it. Still stuck? Contact PayPal support directly — they can verify your identity another way.
PayPal is the single most-imitated brand in phishing. A genuine reset link only ever comes from paypal.com — never from an email or text warning that your account is “limited” and asking you to log in through a link.
Lock your account down
Because PayPal moves real money, treat its security seriously. The moment you’re back in, turn on two-factor authentication (2-step verification) in your security settings — it’s the single biggest protection against a stolen password. Choose a long, unique password with our password generator, confirm it with the strength checker, and never reuse it on your email, which is the account a thief would target next.
Frequently asked questions
How do I reset my PayPal password?
Click Log In, then Forgot password?, enter your account email, complete the security check, and follow the link in the reset email to create a new password.
How do I recover my PayPal account if I forgot my email?
On the reset screen choose Forgot your email and enter up to three possible email addresses. If one matches your account, PayPal lets you reset the password. If none work, contact PayPal support.
Why didn’t my PayPal reset email arrive?
Check your spam or junk folder and make sure you entered the exact email tied to the account. If it still doesn’t appear, request the reset again or use the “forgot email” option.