At Home is a big-box destination for home décor, furniture and seasonal goods, and your account ties together your orders, your Insider Perks rewards, your addresses and a saved card. Rewards and stored payment make it worth protecting. Our GetMyPassword team explains how to change your At Home password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at athome.com or in the At Home app.
- Open your account, then account settings or profile.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your At Home account and your saved card.
Reset a forgotten password
On the sign-in screen choose Forgot password? and enter the email on your account. At Home sends a reset link; open it and create a new password. Keep your email account secure, because whoever controls it can reset your At Home login as well.
Protect your rewards and saved card
Insider Perks rewards and a saved card are exactly what a thief wants, since both convert to free merchandise or fraudulent orders. Turn on any two-step verification At Home offers, and watch for phishing: emails about a “rewards balance,” a “seasonal coupon,” or an “order problem,” all pushing you to log in through a link, are common bait. Open the app or type the address yourself, and check your real rewards and orders there rather than trusting an alert in a message.
Rewards and a saved card add up to real value for a thief. Open the app yourself rather than chasing a “seasonal coupon” link, and a fake login page never gets your password.
Lock it down with a generated password
Create a long, random password for At Home with our password generator and keep it in a password manager. With two-step verification and the habit of never logging in through email links, your orders, rewards and saved card stay protected.
Frequently asked questions
How do I change my At Home password?
Sign in at athome.com or in the app, open your account and account settings, select change password, enter your current password and a strong new one, then save.
How do I reset my At Home password if I forgot it?
On the sign-in screen choose “Forgot password?” and enter the email on your account. At Home sends a reset link to create a new password. Keep your email account secure, since it controls the reset.
How do I keep my At Home account safe?
Use a unique, strong password, turn on any two-step verification offered, secure your email, and never log in through links in “rewards” or “coupon” emails — open the app yourself and check your real rewards and orders there.