Floor and Decor is a go-to for tile, hardwood and flooring projects, where a single order for a whole-room renovation can run high. Your account stores your delivery and project addresses, your order history and a saved card, which makes it worth protecting. Our GetMyPassword team explains how to change your Floor and Decor password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at flooranddecor.com or in the Floor and Decor app.
- Open your account, then account settings or profile.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your Floor and Decor account and your saved card.
Reset a forgotten password
On the sign-in screen choose Forgot password? and enter the email on your account. Floor and Decor sends a reset link; open it and create a new password. Keep your email account secure, because whoever controls it can reset your Floor and Decor login as well.
Protect your orders and saved card
Because flooring orders can be large, a hijacked account can mean costly fraudulent purchases or a redirected pickup on your saved card. Turn on any two-step verification Floor and Decor offers, and watch for phishing: emails about an “order problem,” a “pickup ready” notice, or a “pro rewards” offer, all pushing you to log in through a link, are common bait. Open the app or type the address yourself, and check your real orders there rather than trusting an alert in a message.
A whole-room order and a saved card are worth real money to a thief. A unique password and two-step verification keep your project, and your payment, in your hands.
Lock it down with a generated password
Create a long, random password for Floor and Decor with our password generator and keep it in a password manager. With two-step verification and the habit of never logging in through email links, your orders and saved card stay protected.
Frequently asked questions
How do I change my Floor and Decor password?
Sign in at flooranddecor.com or in the app, open your account and account settings, select change password, enter your current password and a strong new one, then save.
How do I reset my Floor and Decor password if I forgot it?
On the sign-in screen choose “Forgot password?” and enter the email on your account. Floor and Decor sends a reset link to create a new password. Keep your email account secure, since it controls the reset.
How do I keep my Floor and Decor account safe?
Use a unique, strong password, turn on any two-step verification offered, secure your email, and never log in through links in “order” or “pickup” emails — open the app yourself and check your real orders there.