Your Best Buy account ties together your order history, saved payment cards, My Best Buy rewards and your address. If someone gets in, they can place orders and drain your points, so the login is worth protecting. Our GetMyPassword team walks through how to change your Best Buy password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at bestbuy.com or in the Best Buy app.
- Open Account, then your profile or sign-in and security settings.
- Select change password.
- Enter your current password, then a strong new one, and save.
Choose a long password you do not use on any other site, so a leak elsewhere cannot open your Best Buy account.
Reset a forgotten password
On the sign-in page click Forgot password? and enter the email on your account. Best Buy sends a reset link; open it and create a new password. Keep the email account itself secure, because anyone who controls it can reset your store login too.
Protect your rewards and saved cards
Your account holds My Best Buy points and saved payment cards, both of which are targets. Turn on any two-step verification Best Buy offers, and watch for phishing: emails about an “order problem,” a “failed payment” or “points about to expire” that push you to log in through a link are a common trick. Open the site yourself instead of clicking the link.
Loyalty points are as good as cash to a thief, and they are often the first thing drained from a hijacked shopping account. A unique password and a careful eye on “reward” emails keep them yours.
Lock it down with a generated password
Create a long, random password for Best Buy with our password generator and save it in a password manager. Paired with two-step verification and the habit of never logging in through email links, it keeps your orders, points and cards out of a stranger’s hands.
Frequently asked questions
How do I change my Best Buy password?
Sign in at bestbuy.com or in the app, open Account and your sign-in and security settings, select change password, enter your current password and a strong new one, then save.
How do I reset my Best Buy password if I forgot it?
On the sign-in page click “Forgot password?” and enter your account email. Best Buy sends a reset link to create a new password. Keep that email account secure, since it controls the reset.
How do I keep my Best Buy account safe?
Use a unique, strong password, turn on any two-step verification offered, secure your email, and never log in through links in emails about orders, payments or expiring points — open the site yourself.