Snapchat keeps your streaks, memories and friends in one place, so losing access stings. The good news is that recovering a forgotten password is quick — as long as you still have the email or phone number tied to your account. We at GetMyPassword walk you through resetting your Snapchat password by email and by text, and explain the one limitation that catches people out.
Reset your Snapchat password
- On the Snapchat login screen, enter your username and tap Forgot your password?
- Choose how to reset — Via Email or Via Phone.
- Enter the verification code Snapchat sends (or follow the email link).
- Type your new password twice and you’re back in.
Reset by email
Pick Via Email, enter the address on your account and tap Send confirmation code. Open the email from Snapchat and follow the link to set a new password. If it doesn’t arrive within a minute or two, check your spam folder.
Reset by phone (SMS)
Choose Via Phone and Snapchat texts a verification code to the number on your account. Enter the code, tap Continue, and create your new password. This is the fastest route if you have your phone but not easy access to your email.
The catch: you need your email or phone
Here’s the limitation worth knowing in advance. For security, Snapchat Support cannot reset your password if you’ve lost access to both the email and the phone number on the account — you must have at least one of them. If both are gone (a new number and a forgotten old email), recovery becomes very difficult, which is exactly why keeping your contact details current matters.
Snapchat is a frequent target for phishing. Snapchat will never ask for your password in a chat or email — only ever enter it on the official app or accounts.snapchat.com.
Lock your account down
Once you’re back in, set a strong, unique password and turn on two-factor authentication in your settings. Generate a tough password with our password generator and check it with the strength checker. And double-check the email and phone on your account are up to date — they’re your lifeline if this happens again.
Frequently asked questions
How do I reset my Snapchat password?
On the login screen, enter your username and tap Forgot your password?, choose Via Email or Via Phone, enter the verification code or follow the email link, then set a new password.
Can I recover Snapchat without email or phone number?
No. Snapchat requires access to either the email or the phone number on your account to reset the password. Support cannot bypass this, so keep your contact details current.
Why isn’t my Snapchat reset email arriving?
Check your spam or junk folder and make sure you entered the exact email tied to the account. If it still doesn’t appear, request the code again or try the phone-number option instead.