DSW ties your orders, your VIP rewards points and a saved card to one account, and frequent shoppers build up rewards worth real money. Stored payment and loyalty perks make the account a target for takeovers. Our GetMyPassword team explains how to change your DSW password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at dsw.com or in the DSW app.
- Open your account, then account settings or profile.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your DSW account and your saved card.
Reset a forgotten password
On the sign-in screen choose Forgot password? and enter the email on your account. DSW sends a reset link; open it and create a new password. Keep your email account secure, because whoever controls it can reset your DSW login as well.
Protect your rewards and saved card
VIP rewards and a saved card are exactly what a thief wants, since both convert to free products or fraudulent orders. Turn on any two-step verification DSW offers, and watch for phishing: emails about a “rewards balance,” a “birthday offer,” or an “order problem,” all pushing you to log in through a link, are common bait. Open the app or type the address yourself, and check your real rewards and orders there rather than trusting an alert in a message.
Reward points spend like money, so they get stolen like money. A “your points expire soon” email is usually fishing for the login that lets a thief cash them out.
Lock it down with a generated password
Create a long, random password for DSW with our password generator and keep it in a password manager. With two-step verification and the habit of never logging in through email links, your orders, rewards and saved card stay protected.
Frequently asked questions
How do I change my DSW password?
Sign in at dsw.com or in the app, open your account and account settings, select change password, enter your current password and a strong new one, then save.
How do I reset my DSW password if I forgot it?
On the sign-in screen choose “Forgot password?” and enter the email on your account. DSW sends a reset link to create a new password. Keep your email account secure, since it controls the reset.
How do I keep my DSW account safe?
Use a unique, strong password, turn on any two-step verification offered, secure your email, and never log in through links in “rewards” or “offer” emails — open the app yourself and check your real rewards and orders there.