Getaround lets you rent a car from a private owner, or list your own, and either side ties the account to your identity documents, your driver’s license and a payment method. That sensitive mix makes the account worth guarding closely. Our GetMyPassword team explains how to change your Getaround password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at getaround.com or in the Getaround app.
- Open your account, then settings or security.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your Getaround account and your identity documents.
Reset a forgotten password
On the sign-in screen choose Forgot password? and enter the email on your account. Getaround sends a reset link; open it and create a new password. Keep your email account secure, because whoever controls it can reset your Getaround login as well.
Keep bookings and ID on the platform
Getaround holds sensitive identity details, so guard the account and be alert to scams. A common trick targets both sides: a “host” or “renter” pushes you to book or pay off-platform, or to send your license and documents directly by message to “verify.” That bypasses Getaround’s protections and feeds identity theft. Keep every booking, payment and document inside Getaround, turn on any two-step verification offered, and watch for phishing emails about a “trip problem” or “payout hold” that push you to log in through a link.
Anyone asking you to book off Getaround or send your license by message is not saving you hassle — they are stepping around the protections and after your identity. Keep it all in the app.
Lock it down with a generated password
Create a long, random password for Getaround with our password generator and keep it in a password manager. With two-step verification, deals kept on the platform, and the habit of never logging in through email links, your documents, bookings and payments stay protected.
Frequently asked questions
How do I change my Getaround password?
Sign in at getaround.com or in the app, open your account and settings, select change password, enter your current password and a strong new one, then save.
How do I reset my Getaround password if I forgot it?
On the sign-in screen choose “Forgot password?” and enter the email on your account. Getaround sends a reset link to create a new password. Keep your email account secure, since it controls the reset.
Should I send my license or pay outside Getaround?
No. Requests to book or pay off-platform, or to send your license and documents directly by message, are scams that bypass Getaround’s protections and risk identity theft. Keep every booking, payment and document inside Getaround.