Whether the app on your TV says Max or HBO Max after the latest rebrand, the account behind it is the same — and it is worth protecting with a fresh password, especially if you have shared it around over the years. Our GetMyPassword team covers how to change your HBO Max password, reset it when you are locked out, and stop unwanted devices from streaming on your subscription.
Change your password in account settings
- Sign in on the website and open your profile → Account.
- Find Account Details and select Change Password.
- Enter your current password, then the new one.
- Save — you can choose to sign out of all devices.
Password changes are easiest from a browser rather than the TV app, then they apply everywhere you are signed in.
Reset a forgotten password
On the sign-in screen choose Forgot password? and enter your account email. You will receive a reset link; follow it to set a new password. If you subscribe through a provider like Amazon, Apple, Google or your TV operator, your login is managed there — reset it with that provider instead of on Max directly.
Kick off devices you do not recognise
If your account feels “crowded,” change the password and then use Manage Devices or Sign out of all devices in settings. Every device will need to log in again with the new password, which quietly removes old friends, exes and anyone who guessed a weak login.
Streaming passwords leak in bulk through data breaches and casual sharing. If your HBO Max password is one you use on other sites, change those too — attackers try a leaked password everywhere.
Give it a unique password
Because the account is tied to billing, it deserves a password you use nowhere else. Generate a unique one with our password generator and store it in a password manager so you never have to reuse or remember it. That single habit defeats the credential-stuffing attacks that follow every streaming breach.
Frequently asked questions
How do I change my HBO Max password on the TV app?
The TV app does not have a password field. Change it in a web browser under Account → Change Password, then sign in again on the TV with your new password.
Why won’t my HBO Max reset email arrive?
Check your spam folder and confirm the email on the account. If you subscribed through Amazon, Apple or a TV provider, there is no Max password to reset — manage it with that provider.
How do I stop others from using my account?
Change your password, then use Sign out of all devices in settings. Everyone will need the new password to sign back in, so set a strong, unique one they cannot guess.