Pottery Barn is a destination for furniture, bedding and home décor, with orders that often run large and an account that stores your addresses, your gift registry, your rewards and a saved card. Big purchases and stored payment make the account worth protecting. Our GetMyPassword team explains how to change your Pottery Barn password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at potterybarn.com or in the Pottery Barn app.
- Open your account, then account settings or profile.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your Pottery Barn account and your saved card.
Reset a forgotten password
On the sign-in screen choose Forgot password? and enter the email on your account. Pottery Barn sends a reset link; open it and create a new password. Keep your email account secure, because whoever controls it can reset your Pottery Barn login as well.
Protect your registry, orders and card
A wedding or gift registry exposes your plans and contacts, and a saved card plus high-value furniture orders are exactly what a thief wants. Turn on any two-step verification Pottery Barn offers, and watch for phishing: emails about an “order problem,” a “registry update,” or a “delivery delay,” all pushing you to log in through a link, are common bait. Open the app or type the address yourself, and check your real orders and registry there rather than trusting an alert in a message.
A registry and a saved card together hold your plans and your money. Open the app yourself rather than trusting a “delivery delay” link, and a fake page never gets your password.
Lock it down with a generated password
Create a long, random password for Pottery Barn with our password generator and keep it in a password manager. With two-step verification and the habit of never logging in through email links, your orders, registry and saved card stay protected.
Frequently asked questions
How do I change my Pottery Barn password?
Sign in at potterybarn.com or in the app, open your account and account settings, select change password, enter your current password and a strong new one, then save.
How do I reset my Pottery Barn password if I forgot it?
On the sign-in screen choose “Forgot password?” and enter the email on your account. Pottery Barn sends a reset link to create a new password. Keep your email account secure, since it controls the reset.
How do I keep my Pottery Barn account safe?
Use a unique, strong password, turn on any two-step verification offered, secure your email, and never log in through links in “order” or “registry” emails — open the app yourself and check your real orders and registry there.