Vivid Seats is a major marketplace for concert, sports and theater tickets, which means your account holds your tickets, your payout details if you sell, and a saved card. Tickets are money, and event-day access is time-sensitive — both reasons to protect the account. Our GetMyPassword team explains how to change your Vivid Seats password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at vividseats.com or in the Vivid Seats app.
- Open your account, then account settings or profile.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your Vivid Seats account, your tickets and your saved card.
Reset a forgotten password
On the sign-in screen choose Forgot password? and enter the email on your account. Vivid Seats sends a reset link; open it and create a new password. Keep your email account secure, because whoever controls it can reset your Vivid Seats login as well.
Protect your tickets and payouts
A hijacked ticket account is a prime target: a thief can transfer or resell your tickets before an event, or redirect a seller’s payout to themselves. Turn on any two-step verification Vivid Seats offers, and watch for phishing: messages about a “ticket transfer problem,” a “payout on hold,” or a “buyer needs you to confirm,” all pushing you to log in through a link, are common bait. Open the app or type the address yourself, and handle every ticket and payment inside the marketplace rather than through a link.
Tickets can be transferred away in seconds, and event day gives a thief a deadline to exploit. A strong password and two-step verification keep your seats and your payouts yours.
Lock it down with a generated password
Create a long, random password for Vivid Seats with our password generator and keep it in a password manager. With two-step verification and the habit of never logging in through links, your tickets, payouts and saved card stay protected.
Frequently asked questions
How do I change my Vivid Seats password?
Sign in at vividseats.com or in the app, open your account and account settings, select change password, enter your current password and a strong new one, then save.
How do I reset my Vivid Seats password if I forgot it?
On the sign-in screen choose “Forgot password?” and enter the email on your account. Vivid Seats sends a reset link to create a new password. Keep your email account secure, since it controls the reset.
How do I keep my Vivid Seats account safe?
Use a unique, strong password, turn on any two-step verification offered, secure your email, and never log in through links in “ticket transfer” or “payout” messages — open the app yourself and handle tickets and payments inside the marketplace.