Rover connects pet owners with sitters and dog walkers, and either side of that arrangement involves trust, money and personal details — your address, your payment method, sometimes keys to your home. That makes the account worth guarding closely. Our GetMyPassword team explains how to change your Rover password, reset it when you are locked out, and keep the account secure.
Change your password in account settings
- Sign in at rover.com or in the Rover app.
- Open your account, then settings.
- Select the option to change password.
- Enter your current password, then a strong new one, and save.
Use a long password you do not reuse anywhere else, so a leak on another site cannot open your Rover account and your personal details.
Reset a forgotten password
On the sign-in screen choose Forgot password? and enter the email on your account. Rover sends a reset link; open it and create a new password. Keep your email account secure, because whoever controls it can reset your Rover login as well.
Keep bookings and payments on Rover
Pet-care platforms attract scams aimed at both owners and sitters. A common trick is pushing you to communicate or pay off the platform — a “client” who sends a check for too much and asks for the difference back, or who wants to message and pay through an outside app that turns out to be a phishing link. Keeping everything inside Rover preserves its protections and payment safeguards. Watch for emails about a “booking problem” or “payout issue” that push you to log in through a link, and open the app yourself instead.
A “client” who overpays by check and wants the extra back, or who insists on paying off-app, is not booking pet care — they are running a scam. Real Rover bookings stay on Rover.
Lock it down with a generated password
Create a long, random password for Rover with our password generator and keep it in a password manager. With two-step verification if offered, deals kept on the platform, and the habit of never logging in through email links, your bookings, payments and personal details stay protected.
Frequently asked questions
How do I change my Rover password?
Sign in at rover.com or in the app, open your account and settings, select change password, enter your current password and a strong new one, then save.
How do I reset my Rover password if I forgot it?
On the sign-in screen choose “Forgot password?” and enter the email on your account. Rover sends a reset link to create a new password. Keep your email account secure, since it controls the reset.
A Rover client wants to pay off the app — is that safe?
No. Requests to message or pay off the platform, or to refund an overpayment by check, are classic scams. Keep every booking and payment inside Rover, where its protections apply, and never log in through outside links.