Wise (formerly TransferWise) holds real money across currencies and moves it around the world, which makes your account a serious target worth protecting properly. A strong password and two-factor authentication are the essentials. Our GetMyPassword team covers how to change your Wise password, reset it when you are locked out, and keep your balances secure.
Change your password in security settings
- Sign in at wise.com or in the app and open your Account settings.
- Go to the Security section.
- Select Change password.
- Enter your current password, then the new one, and save.
Since Wise holds and transfers your money, give it a long, unique password you do not use anywhere else.
Reset a forgotten password
On the sign-in page click Forgot password? and enter your email. Wise sends a reset link; open it and create a new password. You will likely need to pass a two-factor check to confirm it is you, so keep your authenticator or phone accessible.
Two-factor authentication is essential
For a money account, never rely on a password alone. Wise requires two-factor authentication for sensitive actions — keep it on, and prefer an authenticator app over SMS where you can, since app codes resist SIM-swap attacks. Watch for phishing: fake “verify your Wise account” emails are a common way these accounts are targeted.
Money that has been transferred is hard to claw back. That is why an account like Wise deserves the same seriousness as your bank: your strongest password, app-based 2FA, and a habit of never logging in through email links.
Secure it with a generated password
Give Wise a long, random password that exists nowhere else, created with our password generator, and store it in a password manager. Combined with an authenticator app and a healthy suspicion of links in messages, this keeps your money firmly under your control.
Frequently asked questions
How do I change my Wise password if I forgot it?
On the sign-in page click “Forgot password?”, enter your email, and follow the reset link Wise sends. You will likely need to pass a two-factor check to complete the reset.
What is the best two-factor method for Wise?
An authenticator app is stronger than SMS, since text codes can be intercepted through SIM-swap attacks. Keep two-factor authentication enabled and choose the app option where available.
How do I keep my Wise account secure?
Use a unique, strong password, keep app-based two-factor authentication on, protect your email account, and never log in through links in emails or texts that claim to be from Wise.