Your Booking.com account holds your trips, your saved cards and a history of where you stay — and it has been a favorite target for a particular kind of scam. Securing it well protects both your money and your travel plans. Our GetMyPassword team covers how to change your Booking.com password, reset it when you are locked out, and avoid the scams the platform is known for.
Change your password in account settings
- Sign in at booking.com and open your Account menu.
- Go to Security settings.
- Select Password and choose Change.
- Enter your current password, then the new one, and save.
If you sign in with Google, Apple or Facebook, there is no separate Booking.com password — manage your login through that provider instead.
Reset a forgotten password
On the sign-in page click Forgot password? and enter your email. Booking.com sends a reset link; open it and create a new password. Because the reset goes to your inbox, keeping your email account secure is what ultimately protects your Booking.com access.
Beware the Booking.com payment scam
This is the big one. Scammers who breach a hotel’s account send you a real-looking message through the platform asking you to “confirm your card” or “pay again” via a link. The golden rule: Booking.com will never ask you to make a payment through a chat link or move money outside the official site. If a message pressures you to pay urgently, treat it as fraud and verify in the app directly.
The most convincing travel scams arrive inside the real booking platform, because a hotel’s account was hacked rather than yours. No legitimate message will rush you to pay through a link — that urgency is the tell.
Secure it with a unique password and 2FA
Give Booking.com a password you use nowhere else, created with our password generator, and turn on two-factor authentication in Security settings. With a unique login and a healthy suspicion of urgent payment requests, your trips and your cards stay safe.
Frequently asked questions
How do I change my Booking.com password if I forgot it?
On the sign-in page click “Forgot password?”, enter your email, and follow the reset link Booking.com sends. You need access to that email account to complete the reset.
Is the Booking.com message asking me to pay real?
Be very cautious. Booking.com does not ask you to pay through chat links or outside the official platform. Such messages usually come from a hacked hotel account and are scams — verify any payment directly in the app.
How do I keep my Booking.com account secure?
Use a unique, strong password, enable two-factor authentication, keep your email secure, and never make payments through links sent in messages. Verify any payment request inside the official app or website.